Cookie Policy
Last Updated: 1 January 2025
This Cookie Policy explains how , registered at , operating the website of Corvellanhell Spincasino ("we", "us", or "our"), uses cookies and similar tracking technologies when you visit our website. This policy describes what these technologies are, why we use them, and your rights to control our use of them.
By continuing to use our website, you acknowledge that you have read and understood this Cookie Policy. If you do not agree to our use of cookies, you may adjust your settings as described below or discontinue use of our website.
1. What Are Cookies?
Cookies are small text files that are placed on your computer, smartphone, tablet, or other device when you visit a website. They are widely used to make websites work, or work more efficiently, as well as to provide information to the website owners. Cookies are not harmful to your device and do not contain any personally identifiable information unless you have provided such information to us.
Cookies can be classified in several ways:
- Session Cookies: These are temporary cookies that expire when you close your browser. They help the website remember your actions during a single browsing session.
- Persistent Cookies: These remain on your device for a set period of time or until you manually delete them. They help the website remember your preferences and actions across multiple visits.
- First-Party Cookies: These are set directly by our website and are only readable by us.
- Third-Party Cookies: These are set by a domain other than our website, such as analytics providers or advertising partners.
In addition to cookies, we may use other similar tracking technologies such as web beacons (also known as pixel tags or clear GIFs), local storage objects, and device fingerprinting. Throughout this policy, we refer to all such technologies collectively as "cookies".
2. Why Do We Use Cookies?
We use cookies for a variety of reasons, including to:
- Ensure our website functions correctly and securely.
- Remember your preferences and settings so you do not have to re-enter them on each visit.
- Understand how visitors use and interact with our website so we can improve our services.
- Deliver relevant advertising content to you, both on our website and on other websites.
- Comply with legal and regulatory obligations applicable to our hotel-casino operations in Australia.
- Detect and prevent fraudulent activity and ensure responsible gambling safeguards are in place.
3. Types of Cookies We Use
3.1 Strictly Necessary / Essential Cookies
These cookies are essential for the proper functioning of our website. They enable core functionality such as security, account authentication, network management, and accessibility. Without these cookies, our website cannot operate correctly, and we therefore do not require your consent to place them on your device.
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
| __cf_bm | Cloudflare | Used by Cloudflare to identify and manage automated bot traffic to our website. This cookie helps distinguish between humans and bots, thereby protecting the site from malicious automated activity. | 30 minutes |
| _cfuvid | Cloudflare | Used by Cloudflare to track individual users for the purpose of rate-limiting requests and mitigating distributed denial-of-service (DDoS) attacks. It helps ensure fair resource usage across all visitors. | Session |
| cf_clearance | Cloudflare | Stores proof that a visitor has passed Cloudflare's security challenge. This helps prevent repeated security challenges for the same user and ensures smooth, secure access to protected pages. | 1 year |
| PHPSESSID | Corvellanhell Spincasino | Preserves user session state across page requests. This is necessary for features such as maintaining logged-in status, shopping basket contents, and form data. | Session |
| cookie_consent | Corvellanhell Spincasino | Stores your cookie consent preferences so that we do not need to ask for consent every time you visit the website. | 1 year |
| XSRF-TOKEN | Corvellanhell Spincasino | Helps prevent cross-site request forgery (CSRF) attacks by ensuring that form submissions originate from our website and not from a malicious third-party source. | Session |
3.2 Performance and Analytics Cookies
These cookies collect information about how visitors use our website, such as which pages are visited most often, how long visitors spend on pages, and any error messages they encounter. The information gathered by these cookies is aggregated and anonymised where possible and is used solely to improve the performance and user experience of our website. We require your consent before placing these cookies on your device.
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
| _ga | Google Analytics (Google LLC) | Registers a unique identifier that is used to generate statistical data on how the visitor uses the website. Google Analytics uses this data to compile reports about website activity. | 2 years |
| _ga_[ID] | Google Analytics (Google LLC) | Used by Google Analytics 4 (GA4) to persist session state and maintain a distinct identifier for tracking sessions across pages and visits. | 2 years |
| _gid | Google Analytics (Google LLC) | Registers a unique identifier that is used to generate statistical data on how the visitor uses the website. The data expires after 24 hours, providing a short-term view of daily visitor behaviour. | 24 hours |
| _gat | Google Analytics (Google LLC) | Used to throttle the request rate, limiting the collection of data on high-traffic websites. This helps Google Analytics maintain performance and avoid overloading data-collection endpoints. | 1 minute |
| _gac_[ID] | Google Analytics / Google Ads (Google LLC) | Contains campaign-related information for the user. If you have linked your Google Analytics and Google Ads accounts, this cookie will be read by Google Ads to measure conversions from ad campaigns. | 90 days |
3.3 Functional Cookies
Functional cookies allow our website to remember choices you have made in the past, such as your preferred language, currency, region, font size, and other display preferences. These cookies enable us to personalise your experience and are not strictly necessary for the website to operate. We require your consent before placing these cookies.
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
| lang | Corvellanhell Spincasino | Remembers the visitor's preferred language setting so the website can display content in the correct language on future visits. | 1 year |
| user_preferences | Corvellanhell Spincasino | Stores personalised display preferences such as currency, region, and accessibility settings selected by the user. | 6 months |
3.4 Marketing and Advertising Cookies
Marketing cookies are used to track visitors across websites. The intention is to display advertisements that are relevant and engaging to the individual user. These cookies may also be used to limit the number of times an advertisement is shown to you and to measure the effectiveness of advertising campaigns. They are placed by us and by our trusted third-party advertising partners. We require your explicit consent before placing these cookies on your device.
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
| _fbp | Meta (Facebook Pixel) | Used by Meta (Facebook) to deliver, measure, optimise, and build audiences for advertising campaigns. This cookie tracks visitors from our website so we can serve targeted advertisements on Facebook and Instagram. | 90 days |
| _fbc | Meta (Facebook Pixel) | Contains the click identifier from the URL when a user arrives at our website from a Facebook advertisement. Used by Facebook to attribute conversions to specific ad campaigns. | 90 days |
| fr | Meta (Facebook) | Used by Facebook for advertising purposes, including real-time bidding and targeted advertising based on browsing history and interests. | 90 days |
| IDE | Google DoubleClick (Google LLC) | Used by Google DoubleClick to register and report the user's actions after viewing or clicking one of our advertisements, with the purpose of measuring the efficacy of an ad and to present targeted advertising to the user. | 1 year |
| DSID | Google DoubleClick (Google LLC) | Used to identify a signed-in Google user when they visit websites that use DoubleClick advertising, enabling cross-site ad targeting and frequency capping. | 2 weeks |
| _gcl_au | Google Ads (Google LLC) | Used by Google AdSense to experiment with advertisement efficiency across websites using their services. Helps measure the success of Google Ads campaigns by tracking conversions. | 90 days |
| NID | Google LLC | Used by Google to set preferences and display personalised advertisements. The NID cookie contains a unique ID Google uses to remember your preferences and other information. | 6 months |
| ttclid | TikTok Pixel | Used by TikTok to track user actions on our website after clicking a TikTok advertisement. Helps measure advertising effectiveness and build remarketing audiences on TikTok. | 90 days |
| _ttp | TikTok Pixel | Used by TikTok to measure and improve the performance of advertising campaigns. This cookie is used to track conversions from TikTok ads and to create lookalike audiences. | 13 months |
4. Third-Party Cookies and Services
Some cookies on our website are placed by third-party service providers. These third parties have their own privacy and cookie policies which we encourage you to read. We have no control over the cookies set by third parties and accept no responsibility for them. Key third-party providers whose cookies may be present on our website include:
- Cloudflare, Inc. — provides security, performance, and network services. For more information, visit: https://www.cloudflare.com/privacypolicy/
- Google LLC — provides analytics, advertising, and measurement services. For more information, visit: https://policies.google.com/privacy
- Meta Platforms, Inc. (Facebook / Instagram) — provides social media advertising and audience-targeting services via the Facebook Pixel. For more information, visit: https://www.facebook.com/policy/cookies/
- TikTok Inc. — provides advertising measurement and audience-building services via the TikTok Pixel. For more information, visit: https://www.tiktok.com/legal/page/global/privacy-policy/en
5. Your Consent
When you first visit our website, you will be presented with a Cookie Consent Banner that allows you to choose which categories of cookies you accept. Strictly necessary cookies are always active and do not require your consent, as they are essential to the operation of the website.
You may provide or withdraw your consent at any time by accessing the Cookie Settings panel available in the footer of our website. Please note that withdrawing your consent will not affect the lawfulness of any processing carried out before you withdrew it.
Your consent choices are recorded and stored using our cookie_consent cookie,
which expires after one year. After this period, we will ask for your consent again.
In Australia, our use of cookies is guided by the principles of the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), as well as the guidelines issued by the Office of the Australian Information Commissioner (OAIC). Where our cookies involve the processing of personal data in relation to users located in the European Economic Area, we comply with the requirements of the General Data Protection Regulation (GDPR).
6. How to Manage and Control Cookies
You have the right to decide whether to accept or reject non-essential cookies. In addition to the Cookie Settings tool available on our website, you can control and manage cookies through your web browser settings. Please be aware that restricting cookies may impact the functionality and user experience of our website.
6.1 Browser-Level Cookie Controls
Most web browsers allow you to view, manage, delete, and block cookies. Below are links to instructions for managing cookies in the most common browsers:
- Google Chrome: https://support.google.com/chrome/answer/95647
- Mozilla Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
- Apple Safari: https://support.apple.com/guide/safari/manage-cookies-sfri11471/mac
- Microsoft Edge: https://support.microsoft.com/en-us/microsoft-edge
- Opera: https://help.opera.com/en/latest/web-preferences/
6.2 Opting Out of Analytics Cookies
You can prevent Google Analytics from collecting data about your visits to our website by installing the Google Analytics Opt-out Browser Add-on, available at: https://tools.google.com/dlpage/gaoptout
6.3 Opting Out of Interest-Based Advertising
You can opt out of interest-based advertising delivered by third-party networks through the following tools:
- Your Online Choices (EDAA): https://www.youronlinechoices.com/au/
- Network Advertising Initiative (NAI) Opt-Out: https://optout.networkadvertising.org/
- Digital Advertising Alliance (DAA) Opt-Out: https://optout.aboutads.info/
7. Cookies and Responsible Gambling
As a licensed hotel-casino operator in Australia, we take our responsible gambling obligations seriously. Certain cookies on our website may be used specifically to support responsible gambling features, including but not limited to:
- Remembering self-exclusion preferences and access restrictions set by users.
- Enforcing session time limits and deposit limits chosen by users.
- Ensuring that visitors who have self-excluded are redirected appropriately.
- Complying with age-verification and patron identification requirements.
These cookies are treated as strictly necessary for the purposes of regulatory compliance and patron welfare and cannot be disabled.
8. Data Retention and Security
Cookies placed by us are retained only for as long as is necessary to fulfil the purposes for which they were set. The retention period for each cookie is listed in the tables above. Where cookies are set by third parties, the applicable retention period is determined by those third parties in accordance with their own policies.
We implement appropriate technical and organisational measures to protect the information collected through cookies from unauthorised access, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the internet or method of electronic storage is completely secure.
9. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in the cookies and similar technologies we use, changes in applicable law, or for other operational, legal, or regulatory reasons. Any changes we make will be posted on this page with an updated revision date. Where changes are material, we will take reasonable steps to notify you, which may include displaying a prominent notice on our website or sending you a direct communication.
We encourage you to review this Cookie Policy periodically to stay informed about our use of cookies and related technologies.
10. Privacy Policy
The use of cookies on our website may involve the collection and processing of personal information. For a full explanation of how we collect, use, store, disclose, and protect your personal information, including your rights under applicable Australian privacy law, please refer to our Privacy Policy. Our Privacy Policy is incorporated into and forms part of this Cookie Policy.
You can view our full Privacy Policy on our website or request a copy by contacting us using the details below.
11. Contact Us
If you have any questions, concerns, or requests regarding this Cookie Policy or our use of cookies, or if you wish to exercise any of your rights in relation to the personal data we collect through cookies, please contact us:
- Legal Entity:
- Registered Address:
- Privacy and Data Protection Email: info@corvellanhellspincasino.com
We will endeavour to respond to all legitimate requests within a reasonable timeframe and, in any event, within 30 days of receipt. If your request is particularly complex, or if you have made a number of requests, we may need more time, in which case we will notify you and keep you updated on our progress.
If you are not satisfied with our response, you have the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC):
- Website: https://www.oaic.gov.au
- Phone: 1300 363 992
- Postal Address: GPO Box 5218, Sydney NSW 2001, Australia